Job Title:
Production Supervisor
Toronto On
Date Posted:
April 21, 2017
Webcom is looking for visionary employees who thrive in a stimulating fast paced environment with growth potential. We are an equal opportunity employer and we provide a competitive compensation and benefits package.

About Webcom Inc.

Webcom is a leading Canadian print solutions provider servicing the North American market for over 40 years. With a long history of technology leadership, Webcom offers innovative print solutions to address the challenges of high inventory and production costs. Webcom has invested $30 million in new digital inkjet presses, frontend technology and finishing equipment since 2011. Webcom operates out of a 170,000-square foot manufacturing plant located in Toronto and employs 200 people.

The Shift Supervisor is responsible for ensuring efficient production and safety of the night crews in all production departments. He/she coordinates short turnaround financial work for evening production and adjusts jobs and job queues from time to time. The Shift Supervisor maintains open communication on production status with Project Managers, customers and other affected parties.

Required Skills & Experience:

Able to work rotating shifts, with an emphasis on night shift initially

Strong computer skills

Must have strong written and verbal communication skills

Postsecondary degree or diploma is preferred

5 to 7 years of experience supervising a team/department, preferably in printing

Possess a customer service mindset

Previous exposure to scheduling and/or production planning

Strong problem solving and troubleshooting skills

Must be a team player able to build relationships across different shifts

Key Responsibilities:

Ensure that jobs are manufactured on time and meet quality standards.

Investigate non-compliance reports (NCRs) and document findings, implement identified process improvements.

Manage inventory/paper use and make recommendations regarding material orders.

Ensure materials supplied meet quality standards.

Actively communicate with production staff to discuss jobs and to resolve issues.

Maintain good relationships with staff and communicate daily turnarounds with day time production manager.

Communicate with customers regarding financial work job status.

Enter financial print jobs in POEM and perform necessary associated overrides when jobs come in after Customer Service support has ended for the night.

Supervise night/continental night production staff.

Manage production to attain Key Performance Metrics (KPIs) on a daily basis.

Other duties and responsibilities as assigned.

Please submit your cover letter and resume to noting the job title. Only those selected for interview consideration will be contacted. Webcom encourages applications from all qualified candidates. In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, should you require accommodation in the interview and selection process please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation. Check us out at !
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