Job Title:
Franchise Support Coordinator
Lead Search Group
Date Posted:
September 12, 2019
New opportunity to join an established leader in print industry as an Franchise Support Coordinator/Administrative Assistant in Vaughan. Reporting to the President, the successful candidate will provide national support to franchisees. Experience working in the print industry is essential.

Responsibilities will include:

- Providing exceptional customer service and support to franchisees, customers, and teams.

- Building long-lasting, strong partnerships with franchises.

- Providing guidance, support, and solutions as required to meet customer needs, organizational brand guidelines, growth objectives and profitability goals.

- Ensuring brand compliance to maintain consistency and integrity throughout the organization.

- Assisting with the delivery of regional and local training programs.

- Training new franchisees on pricing, equipment, systems, etc.

- Planning and executing annual franchise conference and top performance events.

- Preparing franchise and disclosure documents.

- Supporting National Accounts.

- Providing administrative support to the President.

- Additional responsibilities as required.

The ideal candidate offers:

- 2+ years of experience in the print industry (required).

- An entrepreneurial spirit and experience working with franchise systems.

- A warm, outgoing, engaging attitude.

- Exceptional communication and customer service skills.

- An action-oriented approach, and proven track record of delivering results and achieving objectives.

- The ability to travel as needed.

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