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Management & Administration Job Board
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| Job Title: |
Account Manager |
| Company: |
SGS |
| Location: |
Etobicoke |
| Date Posted: |
September 07 2010 |
| Description: |
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Job Duties & Responsibilities:
1)Account Administration
Includes billing procedure, accounts receivable, job tracking and open orders
2)Revenue Enhancement
3)Business Growth
4)Work Flow
5)Quality Standardization
6)Archive Management and Organization
7)Order Write-Up
8)Customer Service Consulting
- Leads and facilitates customer meetings to address issues and ensure positive customer relations.
- Serves as technical troubleshooter to customer after job completed or while being produced.
9) Job Planning
- Plans and strategize optimal means of producing jobs in direct collaboration with client(s).
- Acts as internal consultant and trouble-shooter during execution of job production with various staff.
10) Quality Control
11) Billing Issues
- Quotes original orders, changes orders and responds to credit and claim issues.
Job Knowledge & Skills Required:
- Completion of post secondary university or college degree, preferably in graphics communication management and/or design or similar preferred.
- Proven experience in a senior customer service or sales role, preferably in a packaging environment.
- Strong understanding of the graphics packaging industry.
- Excellent organizational and time management skills.
- Superb interpersonal and communications skills, both written and verbal.
- Proven customer service skills and ability to deal effectively with difficult customer situations.
- Proven team player.
email to rick.degendorfer@sgsintl.com |
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| Job Title: |
Marketing Coordinator, Graphic Arts & Wide Format (12 month contract) |
| Company: |
Unisource Canada, Inc. |
| Location: |
50 East Wilmot Street, Richmond Hill, Ontario |
| Date Posted: |
July 30 2010 |
| Description: |
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POSITION PURPOSE
Provide support to National Marketing Manager in the creation, development and execution of marketing plans & activities
REPORTS TO
National Marketing Manager, Graphic Arts and Wide Format
DESIRED EDUCATION & EXPERIENCE
- Post secondary education in Marketing or Business related field or equivalent experience
- Familiarity with Graphics Arts and Wide Format Manufacturers and Products an asset
ESSENTIAL DUTIES & RESPONSIBILITIES
- Responsible for marketing events coordination. Activities include: planning, budget preparation, promotion, supplier liaison, venue & exhibit logistics, on-site event management and post event follow-up, leads tracking and evaluation.
- Responsible for the development, production & distribution of market segment specific communications. This includes content development and production coordination of newsletters, promotional literature, price lists, advertisements, media releases, email e-blasts and website promotional content.
- Support annual sales and marketing planning activity. This involves the collection, compilation and tracking of monthly budgets and activities. Responsible for preparing requests and claims for supplier participation and financial marketing support for promotional activities.
- Provide product knowledge to support supplier/product conversions. Develop reports to aid in the process as it relates products, inventory and customers impacted by the change. Also, compare attributes and specifications between product offerings of similar suppliers to assist in the analysis required for vendor and product selection.
- Responsible for managing the approval process for new vendors and ongoing vendor file management.
- Responsible for the maintenance of the merchandise code product category classification system used to group and sort similar product groups for reporting and publishing of product information
- Responsible for preparing data to evaluate costing and margins and to provide input on resale pricing strategies.
- Produce Monthly Sales and Cost of goods sold reports and other adhoc reports as required
- Review communications, announcements and changes from suppliers and determine impact to various Unisource departments and operations. Advise branches and centralized functional departments of changes that impact their area of responsibility.
- Assist National Marketing Manager on various projects
SKILL & KNOWLEDGE REQUIREMENTS
- PC skills in a Microsoft Windows environment with an emphasis on Word, Excel and Access at an intermediate/advanced level.
- Exceptional organizational skills – able to identify priorities, organize workflow and keep accurate records
- Superior communication skills to deal effectively in person, on the telephone and by email with both internal and external customers.
- Ability to bring issues to a resolution and coordinate activities across many departments.
- Motivated, self reliant and independent.
Qualified candidates are invited to submit a current resume and cover letter by email to sclarke@unisource.ca or fax at 905-795-7541.
We would like to thank all applicants for their interest, however, only those selected for interviews will be contacted. No phone calls or agencies please. |
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